> ## Documentation Index
> Fetch the complete documentation index at: https://docs.xano.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

## How does billing work in Xano?

Xano uses a **fixed price model**, meaning that you will never encounter things like overages or usage charges beyond your subscription fee.

Xano subscriptions can be purchased in monthly installments, or yearly payments at a discount.

## Upgrading, Downgrading, and Making Changes

When you make changes to your Xano plan, your subscription period restarts, and you are credited during checkout for any unused time on your current subscription.

For example, if you are currently paying \$30 / month, and you add an upgrade that costs \$5 / month with half of your current subscription period still remaining, your total during checkout will be \$20 for the first month, and \$35 on future invoices.

<Steps>
  <Step title="Billing Screen">
    Navigate to your [Billing screen](https://app.xano.com/billing?mode=master).
  </Step>

  <Step title="Review your current subscription.">
    You can see your previous invoices, any add-ons applied, and additional information here.

    <Frame>
      <img src="https://mintcdn.com/xano-997cb9ee/kUGpIho8LJSMl5Gv/images/3c0362c2-image.jpeg?fit=max&auto=format&n=kUGpIho8LJSMl5Gv&q=85&s=27cbe3c4da095bd299f970007232b874" width="1684" height="282" data-path="images/3c0362c2-image.jpeg" />
    </Frame>
  </Step>

  <Step title="Click Update">
    Click

    <Frame>
      <img src="https://mintcdn.com/xano-997cb9ee/_Sd90ZcMa6hsPScv/images/ca9b3928-image.jpeg?fit=max&auto=format&n=_Sd90ZcMa6hsPScv&q=85&s=f2b35e9b1c290d1efbd1401b02baa554" width="70" height="35" data-path="images/ca9b3928-image.jpeg" />
    </Frame>

    to make changes to your plan.

    You'll click this even if you aren't upgrading.

    <Info>
      Please note that downgrading back to our free plan is not available at this time. No exceptions can be made due to technical differences between these plans.
    </Info>
  </Step>

  <Step title="Choose a different plan or manage add-ons.">
    You can click the **Upgrade** button to upgrade your plan, scroll down and click **Select** on your desired plan to downgrade, or click **Manage add-ons** on your current plan to add or change additional features.
  </Step>
</Steps>

## What is Xano's refund policy?

For **monthly plans**, no refunds will be issued.

For **yearly plans**, refunds can be issued at the discretion of our support team within the first month, minus any already used time.

## Cancelling your subscription

<Steps>
  <Step title="Access your Billing screen">
    Access your [Billing screen](https://app.xano.com/billing?mode=master).
  </Step>

  <Step title="Start the cancellation flow">
    Click the <span class="ui-bubble">⋮</span> icon next to your instance and click **Cancel Instance Subscription**. Follow the instructions to proceed with cancellation or review your other options.
  </Step>
</Steps>
