Billing

How does billing work in Xano?

Xano uses a fixed price model, meaning that you will never encounter things like overages or usage charges beyond your subscription fee.

Xano subscriptions can be purchased in monthly installments, or yearly payments at a discount.

Upgrading, Downgrading, and Making Changes

When you make changes to your Xano plan, your subscription period restarts, and you are credited during checkout for any unused time on your current subscription.

For example, if you are currently paying $30 / month, and you add an upgrade that costs $5 / month with half of your current subscription period still remaining, your total during checkout will be $20 for the first month, and $35 on future invoices.

1

Navigate to your Billing screen.

2

Review your current subscription.

You can see your previous invoices, any add-ons applied, and additional information here.

3

Click to make changes to your plan.

You'll click this even if you aren't upgrading.

Please note that downgrading back to our free plan is not available as this time. No exceptions can be made due to technical differences between these plans.

4

Choose a different plan or manage add-ons.

You can click the Upgrade button to upgrade your plan, scroll down and click Select on your desired plan to downgrade, or click Manage add-ons on your current plan to add or change additional features.

What is Xano's refund policy?

For monthly plans, no refunds will be issued.

For yearly plans, refunds can be issued at the discretion of our support team within the first month, minus any already used time.